We understand the needs of a business to keep a track of the sales inquiry, quotation sent and opportunities on a day to day basis. This also includes information on repeat inquiries / orders received from a client or prospect.

For the sake of business continuity, it is very crucial that a proper mechanism exists wherein these details are tracked on a regular basis; especially in the case of any company selling goods online where orders, inquiry, complaints as well as quotations, delivery receipts and order confirmation is done online and there is no physical record of the same.

SilverTouch Technologies strives to help all such companies and online portal owners to streamline their business functions by integrating their ecommerce portal with their customer relationship management tool.